Good question! This is a relatively new industry, so we get asked this question a lot. Essentially, we help manage any aspect of your move that is causing you stress. We can run the entire process for you, if you like. We’ll prepare a floorplan with you, so you know what furniture to move; we’ll sort your belongings with you and help you pare down to only the things that you really need. We’ll help you hire your movers and oversee the move. If you’re moving within New York City, we’ll unpack and set up your new home. If you’re moving out of New York City, we’ll provide photos and notes to whoever is unpacking.  AND we’ll sell, donate, or discard anything you aren’t keeping. We’ll even return your cable equipment!

Yes. We work with Executors, heirs, and Trust & Estate attorneys on a frequent basis. We will inventory the contents of the home, ship things to heirs, and sell, donate, or discard anything not being kept.

Yes, we offer stand-alone home organizing services for anyone who just feels a bit overwhelmed by the amount of stuff that has accumulated in their home.

Of course! Many of our clients are moving out of New York City. And while we hate to see you go, we’ll still make sure your move is smooth and stress-free. We can handle every element on the New York end, including helping you decide what to move, hiring the movers, and overseeing the move. We’ll also sell, donate, and dispose of the items you are not keeping, leaving your home empty and ready to be sold or returned to the landlord. We can even drop off the keys for you.

As for the move-in, we’ll pair up with a great move management company at the destination and work with them to make sure the unpack goes perfectly. We’ll provide pictures and notes so they set up your new home exactly as planned. If you have family or friends who will be doing unpacking, we’ll share all our information with them. 

Yes. We have good relationships with auction houses and dealers. If you have things you would like to sell, we will share photos and details with our contacts and coordinate the process as they consider making you offers. Please be aware, though, that it has become quite difficult to sell used belongings in New York City, even if things are in great condition.

Yes. We make a lot of donations for our clients. We can donate furniture in good condition, clothes, cookware, books, and much more. We will discuss this with you during the consultation, when we can see what you would like to donate. We will provide you with a donation receipt for all donations we arrange.

We are not a moving company but we work with movers on a regular basis. A mover packs, wraps furniture, and physically moves your belongings from your current home to your future home. We manage their work and, if you’re moving locally, we will unpack all your boxes and set up your new home. We’ll even hang artwork and help you deal with the cable company.

Let’s start with a phone call. It’s free and it gives you a chance to tell us about your needs and ask us questions about what we can do to help you. We also can send you a sample proposal so you get a good idea about how we work and charge. Call us at (917) 374-1525.

If, after the phone call, you feel we could help you, we’ll schedule an on-site consultation at your home. This will give us more chance to speak and to understand your needs. After this consultation we will prepare a written proposal – including the budget – so you understand what we can do for you. The cost of an on-site consultation is $300. This is credited to your account if you hire us, which is why we like to speak before coming to your home to make sure we're the right service for you.

If you want to hire us, we will prepare a letter of agreement for you and us to sign, and we will ask for a deposit. You can pay the deposit with a credit card, Zelle, Venmo, ACH transfer, or personal check.

Once you have hired us, we will get started right away!

The cost of our service will depend on how much of our services you need and how much time we work with you. During our initial conversation, we can give you a rough idea about the costs. If, at that point, you want to continue considering hiring us, we will arrange an on-site consultation after which we can give you a detailed proposal with a budget.

No. Many clients ask us to manage their entire project from beginning to end, but some clients prefer to select just a few of our services. For example, we can prepare a customized floorplan for you if that’s all you need, or we can just help you downsize and get organized.

Absolutely. We have been in business in New York City for 15 years and the vast majority of our clients have lived in coops or condos that require proof of insurance from vendors (aka a Certificate of Insurance) and advance notice to reserve the elevators. We are accustomed to working with building staff and management companies and will handle all communication with them.

Absolutely! Anyone can benefit from our services. We help people of all ages who want or need someone to assist in the moving and re-settling process, or just need to downsize.

We are committed to maintaining your privacy. We are members of the National Association of Senior Move Managers, which has a code of ethics. Part of this code is about maintaining your privacy at all times. And, believe me, we understand there are some nosy neighbors who want to hear all about you. We won’t tell them a thing.