Hoarding

The topic of hoarding is too large to handle in a blog post, but I do want to touch on it briefly because we get asked about the topic often.

Hoarding is a psychiatric disorder and should never be treated lightly. Hoarders should not be discriminated against or judged. Hoarding is also not a word that should be used lightly. We have had many people described to us as hoarders who turn out just to have a cluttered home.

The Institute for Challenging Disorganization has published a five-level scale of hoarding. The two highest levels, Levels 4 and 5, are beyond anything we would ever attempt to help mitigate. In these situations, a home is often infested with animals (dead and alive), excrement, and insects, and is completely unsafe and unhealthy.

We have worked with hoarders on the first three levels of the scale. Most of the hoarders we have worked with are under threat of eviction and have been given a deadline to make significant progress. If a hoarder does not have this kind of impetus, we find it almost impossible to convince them to make any kind of progress.

Our time working with Sandy (not her real name) is a good example of our experiences with hoarders. When we started working with Sandy, her apartment was so packed that she had created a burrow from the entrance of the apartment to her kitchen and from the kitchen to the bathroom and bedroom. Each burrow was carved out from stacks and stacks of things.

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Sandy had hundreds of packages, things she had purchased and never opened, such as small and large appliances and furniture that needed assembly. But the bulk of her hoard was comprised of newspapers, magazines, and grocery bags. These were stacked precariously everywhere. In many places the stacks were waist high or higher.

She had so many things piled onto her bed that she could no longer sleep on it. Instead she slept on a recliner that faced her small television set. We worked with her for roughly a year and it took almost ten months before we could even access parts of her apartment.

Her landlord had started eviction proceedings against her. Her lawyer convinced the judge to allow her time to reduce her possessions. Based on our limited experience, it seems that New York City judges in housing court are reluctant to evict people, so when they hear that someone like Sandy is taking active measures to reduce their hoard and make their home safe again, they will grant them time to work on it.

She was deeply ashamed of her apartment, and apologized to us constantly as we worked with her. She explained, repeatedly, that she had not always lived like this. Then she would start a long story about her health and other issues that had crept up on her. But every time she started to explain her situation, she would return to two incidents: her mother’s death and her uncle’s death.

Sandy and her sister had fought about everything involving their mother’s death. Her sister was the appointed executor and was so frustrated trying to work with Sandy that she ultimately basically cut her out of the process and made decisions on her own.

Sandy could list, tirelessly, many of the things that were thrown away that she knew had value or were useful. As she did, her voice would shake and she would get worked up into a rage. 

So, when her uncle died a few years later and Sandy had more control over the dissolution of his apartment, she could not bring herself to throw away anything he had owned. She had his books, his cooking equipment, and his clothes. She had most of his furniture and all of his files. She even had the toothbrush he had been using in his final days.

The toothbrush was in a plastic bag under piles of newspapers. When a member of our team pulled the bag out and showed it to Sandy they felt sick to their stomach. It was a used toothbrush that had been stored for years in a plastic bag below newspapers. But Sandy wanted to keep it. She took it and tucked it away in a secret spot so it wouldn’t accidentally be discarded.

This is one thing all of the hoarders we have worked with have in common. They tell us they started hoarding when someone they love died and they could not bear to throw away anything that belonged to that person. Instead, they brought all their belongings home.

Eventually we were able to discard enough of Sandy’s belongings that she was able to fight off the eviction proceedings. But it was incredibly sad working with her. Despite the accomplishment of creating a more functional home and saving her from eviction, it was clear that Sandy was more focused on all the things that were gone. We could remove as much as we can, but if Sandy did not explore the roots of her hoarding, it seemed likely she would fill the home up again.

There may be hoarders reading this post. I am not an expert, and can only speak based on the cases I have worked with. But it is worth remembering that however hard you try to hide your hoarding, it will eventually come to light. At some point, due to illness, death, or legal action, someone will take control of your belongings and they will not handle them with the same care and devotion you give them.

If you take some steps now to address your condition, you can avoid having someone else step in against your will. You might start by seeking support from a therapist or psychiatrist, and consider hiring someone to sort through your belongings with you as you work on your mental health.

A couple of good places online to understand hoarding and find help are the International OCD Foundation (ICODF.org) and the Institute for Challenging Disorganization (ICD). There’s also a terrific book called The Secret Lives of Hoarders, by Matt Paxton, that takes this topic much further than I can in this blog post.

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The Importance of Having a Go Bag Ready

Our experience was similar to thousands in the New York area. There was construction being done in our apartment building, so, at first, we both thought the shaking was related to that. But something felt different. “Was that an earthquake?” It felt like we said it simultaneously. The continuing shaking and increased barking by our panicked dog confirmed it. We speculated whether the building was safe and if we might have to leave. “Just to be ready,” said my husband, “you leash Piper, I”ll get the Go Bag.” Calming down poor Piper and getting her leash on was not easy. But getting the bag took seconds.

Fortunately, as we all know, damage in the earthquake was minimal and we did not need to leave our building. But it was a reminder of why one should have a Go Bag. In our line of work, we help people move their entire homes. Furniture, clothing, knick-knacks, a lifetime of memories and accumulation. In other words, things impossible to fit into a backpack. But it’s not unlikely that at some point you will need to leave you home quickly. Not a move, but an evacuation. If you have a go-bag ready, this will be much easier.

A few years ago, when my husband and I made our bag, our friends joked that we preparing for the apocalypse. And while there are some who may see the bag as protection against the downfall of society, this article is not about how to survive in the woods with a pocketknife, 2 eggs, and match.

There are many reasons you may need to leave home without a lot of warning – a small fire in the building, a gas leak, or maybe a family emergency that requires you to leave town quickly. You may have time to pack but think how much easier it will be because you’ll have a head start.

So what should be in your bag? There are tons of resources on-line and you should ultimately decide based on your needs. But some things are basic:

  • A few bottles of water

  • Food (power bars are great here)

  • Food and other supplies for your pets

  • At least a week’s worth of any daily medications you take

  • A phone charger

  • Comfortable, lightweight but warm clothing. Bring something you will not mind wearing for a few days. You may be able to pack a few changes of clothes but go sparingly so you don’t over-stuff the bag.

  • A first aid kit

  • A toiletry bag (toothpaste, toothbrush, soap, painkillers, etc)

  • Hand sanitizer

  • Cash

  • Copies of your important documents in a waterproof container

The bag itself should be portable and not too bulky. I would suggest a backpack since it’ll free your hands. In my case, this will allow me to walk Piper while carrying the bag. But you may prefer something with wheels.

Finally, think about where you will put the bag. You don’t want it interfering with your day-to-day life, but you also don’t want it so tucked away that it’s hard to access.

So, make this a multi-step process. First, set aside some time to prepare your bag. Check out a few websites, (such as NYC Get Prepared) for suggestions. Consider what you would need and want if you had to leave with no warning. Make a list. Next step is shopping for supplies, which may include the bag itself. Finally, pack the bag and find a home for it.

At Paper Moon we’re all about rewarding ourselves when we do something to help our future selves. And let’s face it, there’s nothing fun about packing a bag you hope to never need. So, when you’re buying your bottled water, power bars, back up phone charger, etc, throw some cookies or a bottle of wine in the shopping cart. But don’t open it until you’re finished with the bag. That way, you’ll be prepared to celebrate.

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Organizing Life's Daily Demands Interviews Paper Moon Moves

We were honored to be interviewed by Peter Gordon, a certified daily money manager and owner of New York Financial Organizers. In this interview, we discuss the main reasons people call a senior move manager as well as what happens to your belongings if something were to happen to you. How difficult would it be if your executor or family members suddenly had to come in and figure out what to do with all of your stuff? I talk about my sister and how I want to avoid leaving her a big confusing situation to manage if my husband and I pre-decease her.

We have partnered with Peter over the years when clients have found that staying on top of paperwork has become too challenging for them. He and his business partner patiently help their clients re-gain control over their bills.

We talked about how we both help elderly clients prepare for the future:

We talked about the reasons people call a senior move manager, and how to think about what would happen to all of your stuff in an emergency.

”Since 2009, Paper Moon Moves has been sorting, selling, donating, and managing our clients’ cherished belongings, and ensuring that they have just what they need for the next stage of their lives. If you’re faced with the challenge of downsizing and moving a senior you love or handling an estate, Paper Moon Moves is here to help.”

Can you sell my piano?

The words I have come to dread hearing the most are: Can you sell my piano?

 Like sets of china, collectible figurines, and heavy dark wood furniture, pianos have, sadly, gone out of style and have become difficult to sell. There are two key reasons:

  1. There are more used pianos available to be sold than there are interested buyers.

  2. As you know from film comedies, it is hard to move a piano!

 Up until forty or fifty years ago, most middleclass or wealthy families bought pianos for their homes. Owning a piano was a sign of success and education, and children all took lessons. I remember how excited my mother was when she moved her childhood piano from Pennsylvania to our home in Virginia. I took lessons for a few years but then realized that I was not cut out for the piano. The piano then just sat in the living room for years, unplayed. Eventually, when our mother sold her house, it had to be discarded.

 Today, few people buy pianos. Many musicians find that synthesizers and keyboards are sufficient. These are less expensive, easier to maintain, and much easier to transport than pianos. Because there has been such a drastic reduction in the number of potential piano buyers, we have a glut of pianos on the market.

 It is also difficult to donate a piano and it takes a lot of time to do so. We once helped a client try to donate her piano to her church. Someone from the church came to her apartment to play it and absolutely loved it. But when it came time to arrange to move the piano to the church, the church said they couldn’t afford to pay for the move. Our client wasn’t willing to spend the money herself, so the donation wasn’t made and the piano had to be discarded.

 Some pianos remain popular. There is a market for used Steinways, for example. But the amount of money you can make from selling a high-end piano is going to be reduced by the cost of moving it.

 We had a client whose wife had been a concert pianist. She had a stunning baby grand in their Park Avenue living room. But, it turns out, the building’s elevator had been replaced in the years since the piano was moved into their home and the new elevator couldn’t accommodate a baby grand. The only option for getting it out of the building was to have it lifted out of a window. The cost for this service was more than the buyer was willing to pay, so the piano wasn’t sold. It had to be taken apart just to get it out of the building.

 Added to the complication of trying to sell or donate a piano is the problem that pianos with ivory keys cannot, by law, be sold. U.S. and New York State both prohibit the sale of ivory.

 The sad truth is that many pianos wind up being discarded. This is always heartbreaking for our clients and we can understand why. A piano is much more than a piece of furniture – it is something with a rich history and happy memories of musical evenings. And, to add insult to injury, there is a cost to have a piano discarded. A professional junk hauler has to be hired to remove it carefully and dispose of it properly.

 Nobody wants to pay for this service, and nobody wants to learn that their piano cannot be sold or donated. It’s very sad to be the person to have to tell clients this news. I wish we had a better solution but, for now, we are left with no good options.

Secrets from the grave

Secrets from the grave…..

 It’s not a topic we love thinking about but, sadly, death is an inevitable part of life. And the truth is that once people die, we become privy to a lot of details about their lives. We sometimes find ourselves uncovering things that the deceased had kept hidden from everyone they know. This is something to think about now. If you were hit by a bus tomorrow, is there anything in your files or drawers that will shock or confuse your heirs?

 When our client Elaine died, she left her son and daughter-in-law a huge apartment to sort and empty. Chad and Jennifer lived in Boston, so they traveled to New York four or five weekends, diligently sorting through everything Elaine left behind, including fifty years of correspondence and greeting cards.

 As they sorted, they came across a box of letters between Elaine and a man with whom she had a twenty-year affair. The affair had started (it seems) after Chad’s parents had divorced, but the boyfriend was married and had three kids when he and Elaine were involved and now he had a handful of grandchildren.

 It is possible Elaine wanted Chad and Jennifer to find out about this relationship. Maybe she always felt guilty about hiding this from them and hoped to clear the air after her death. But she probably did not realize that she would leave them –

in mourning and burdened with the task of emptying her apartment – also suddenly forced to process the fact that she had been in a long-term relationship with a married father of three.

 Chad and Jennifer had to decide whether or not to reach out to the boyfriend. Can you imagine meeting your mother’s boyfriend of many years for the first time after her death?

 And it makes me wonder how they will remember Elaine? Will her secret become the defining aspect of her life? I bet every time they mention her death to a friend, the affair is the first thing discussed. They probably laugh about it a little, but I am certain it is not easy to learn that someone you loved could keep such a big secret from you. How much time have Chad and Jennifer spent re-evaluating their interactions with Elaine and second-guessing their own memories?

 One thing Jennifer told me still haunts me. “You know what really upsets me?” she said. “Chad and I tried, for years, to encourage her to date again. We thought she must be lonely and we were sad that she never met anyone after her divorce. All this time, she was madly in love.”

 It is natural and normal that we all have secrets. Most are not shocking in nature, just things we prefer to keep private. But it’s worth remembering that evidence of those secrets very well may outlive you.

 You have been hiding these secrets for many years, but you will not be present when they are discovered. You will never have a chance to defend yourself, or explain. Angry journal entries written in the heat of the moment may be taken as how you felt every day. Evidence of a youthful one-time indiscretion may define you. You will not be able to apologize.

 You may be thinking that you do not care about this. A lot of people would say: I’ll be dead, so why should I care?

 But think about the grief this could cause the people you love the most. Their memory of you will now be tinged by this secret. And they will not have the option to talk to you about it, so they will have to carry their confusion, and possibly anger, with them for the rest of their lives.

 You may have journals, mementos, or photos in your basement or in the backs of your closet. Take an inventory of them now and make sure that they do not contain anything that could prove distressful for someone to learn about after you die. It may seem painful to discard them, but this could be the responsible thing to do.

 As you think about any of these things you have refrained from sharing with the people you love, you might consider why you have kept it a secret. It’s possible that you will want to share things that you have kept hidden. Better to do this now when you can be part of the conversation.

Senior Living Options: the basics

Types of senior living communities

The world of senior living can be confusing. There’s a lot of jargon, and a lot to figure out when you are assessing options for yourself or someone you love who may no longer be safe or comfortable living in their home.

 This is a simplified list, but hopefully it will help clarify the basic options for senior housing:

 Independent Living (IL): These are designed for active seniors who want to maintain their independence while having access to amenities and social activities. IL communities typically offer apartments or townhomes, and usually have dining options available, and services such as laundry and cleaning. Here you can choose to socialize or maintain your independence.

Assisted Living (AL): AL communities are for seniors who need help with activities of daily living (ADLs), such as bathing, dressing, getting in or out of bed, using the toilet, eating, or medication management. These communities typically offer private apartments with different levels of care depending on the needs of each resident. Meals are typically included, as is housekeeping and laundry service.

 Memory Care: Memory care communities are designed for seniors with Alzheimer's or other forms of dementia. These communities offer specialized care and support for seniors with memory loss, including secure environments and specialized programming to promote memory function. Memory care communities typically offer private or semi-private rooms with 24-hour care and supervision.

Continuing Care Retirement Communities (CCRCs): CCRCs are generally large campuses that offer a range of care options, from independent living to skilled nursing care. Once someone moves in, they can transition seamlessly into different levels of care as their needs change. CCRCs typically require an upfront entrance fee and a monthly fee for ongoing care and services.

55+ Communities: These are age-restricted communities that cater to active adults aged 55 and older. These communities offer a variety of amenities and activities, such as golf courses, swimming pools, and fitness centers. 55+ communities can be either rental or owned, and may or may not have health care services available.

Skilled Nursing Facilities: Skilled nursing facilities provide 24-hour medical care and supervision for seniors with complex medical needs. These facilities typically offer both short-term and long-term care options, and may offer rehabilitation services, such as physical therapy.

When considering a senior living community, it's important to consider your current and future needs, your budget, and your lifestyle preferences. There are resources available to help you make the right choice. A good geriatric care manager (GCM), also called an Aging Life Care Professional (ALCA) will assess your needs and help you start to understand which type of senior living is right for you, and what your local options are. Many GCMs can be found on a directory on the Aging Life Care Association website, www.aginglifecare.org.

organized floorplan for downsizing seniors

Do you have too many books?

Books are one of the hardest things to part with, because we feel they represent us. But, at some point, you may realize that you might, possibly, have too many books. As you assess your book collection, ask yourself...

1. Am I going to read this again?
We all have books we never really liked, books we never got around to reading, and books given as a gift that we keep purely out of guilt. These would be better suited for donation, or if they are in rough condition, recycling.

2. Is this book still relevant?
Sometimes books or magazines we needed at one time in our lives are just taking up space in the present. These are old text books, manuals, and catalogs from years ago. Take the time to sort them, and recycle any that are out-of-date.

3. If I can live with it boxed up, could I live without it entirely?
Most likely: Yes! If you don't have the shelf space to hold all of your books - to the point where they are out of sight and taking up space in your closets- maybe it's time to re-evaluate what the books mean to you.

4. Can I do this by myself?
Books can be wonderful additions to our homes. They can spark memories, entertain us, and challenge us. The problem is, at some point, they can become just another object taking up space in our homes and weighing us down. The key is to keep a collection that really has meaning to you, and avoid holding onto every book you've ever owned just because you feel you should.

Our staff at Paper Moon Moves have extensive experience with books, and can help you effectively sort your book collection if you feel like you just can't do it on your own. We can help with donating and disposal as well. We will help see your organizing project through to the end!

Storage is a four-letter word.

When our clients are reluctant to de-clutter, they often ask us about storage. We admit, there can be times when storage is a good solution: if you’re selling your home and need to de-clutter for staging purposes, if you’re moving and your new home won’t be ready before you have to leave your current home, or if you’re renovating and have to empty out part of your home temporarily.

The key word here is temporary. If you’re considering storage, make sure it’s short term.

We were hired once to empty two large storage rooms that our client had rented 34 years ago, when she moved to New York and had to downsize from her house in New Jersey to a small apartment. We estimated that she spent $189,000 to store her things all this time. Guess how many times she visited the site?

Zero.

She never went there to pick up anything that she needed because, guess what, if she had needed any of this stuff to begin with, she never would have put it in storage.

The United States has more than 45,000 storage facilities, and the industry makes more than $39 Billion annually. It’s too much.

If you have things you’ve stored away for someday, fill in the blanks:

  1. My things have been in storage for ______ months.

  2. My monthly storage fees are $_____.

Now multiply those two numbers, and calculate how much money you’ve spent. Now think about the things you’ve stored. Is there anything in there that is worth all that hard-earned money?